In general, you can expect to receive your parcel within 7 to 10 business days in the UK.

When you place your order, you'll also receive a tracking number so you can follow your delivery in real time on our website!

Absolutely! Pandore Filter comes with a 100% faucet fit guarantee. It works with 99% of UK bathroom faucets right out of the box using the included adapters.

If yours happens to be in that 1% that needs something special, just send us a photo and we'll create a custom adapter free of charge. No need to worry about compatibility - we've got you covered.

Super easy! Most customers install it in under 5 minutes with no tools required.

You simply unscrew your current aerator, screw on the Pandore Filter with the right adapter, and you're done. If you get stuck, contact our support team who'll walk you through it personally.

You'll feel the difference immediately - the water feels softer and cleaner on your skin from the very first wash.

Most customers notice their skin doesn't feel as tight or dry after washing within the first few days. For visible improvements like clearer skin or reduced irritation, most people see changes within 2-3 weeks.

If you don't notice any difference, contact us within 30 days for a full refund.

Filters typically last 6-8 weeks (some customers get 10+ weeks if they have cleaner water).

You'll know it's time to change when the filter turns brown or water pressure decreases slightly.

You can get new filters directly through our store, or by contacting our support team!

Not noticeably! The Korean engineering ensures strong water flow. In fact, many customers say their water pressure actually feels better because the filter creates a more consistent, smooth stream.

If you do notice any reduction, it usually means the filter is working hard and might need replacing soon.

Think of it this way - if you're washing your face with contaminated water, even the most expensive skincare can't work properly. Clean water is the foundation that makes all your products more effective.

Many customers tell us they need less moisturizer and their serums absorb better after switching to filtered water.

It costs less than most premium face creams and benefits your entire skincare routine.

It varies from person to person! Some users feel a difference after just the first wash! While some notice visible changes in their skin after a few months. The vast majority of users begin to notice an improvement in just two weeks of use.

We offer a 30-day money-back guarantee, no questions asked.

If you're not completely happy with your skin improvement, keep the filter and we'll still refund your money. We're that confident you'll love the results.

Just email us and we'll process your refund immediately.

Yes! Unlike carbon-based filters that can release contaminants when heated, Pandore Filter is specifically designed to work safely with both hot and cold water.

The Korean engineering ensures it maintains effectiveness across all temperatures you'd use for skincare.