In general, you can expect to receive your parcel within 7 to 10 business days in the UK.

When you place your order, you'll also receive a tracking number so you can follow your delivery in real time on our website!

Pandore comes with a 30-day money-back guarantee. Clinical studies show the dual-pheromone formula works for the vast majority of dogs, but individual responses can vary.

If after a full month of consistent use you don't see meaningful improvement, simply contact us for a complete refund—no questions asked.

Yes, absolutely.

Pandore diffusers are supplied with standard UK plugs that fit all British wall sockets. Simply unbox, plug straight into any outlet, and it works immediately—no adapters or converters needed.

Many dog parents notice positive changes within 24-48 hours—things like reduced anxiety, fewer accidents, or calmer behaviour.

However, full effectiveness typically develops over 2-4 weeks of continuous use as the pheromones build up in the environment. For acute stress situations (like fireworks or storms), plugging in Pandore 3-5 days before the event works best.

Every dog responds at their own pace, which is why the 30-day guarantee gives you plenty of time to see results.

Absolutely. The pheromones in Pandore are species-specific—only dogs can detect them. Humans, cats, rabbits, birds, and other animals have no receptors for dog pheromones, so they won't smell anything or be affected in any way.

It's completely odorless to everyone except your dog. Plus, the formula uses only natural, drug-free ingredients with zero side effects, making it safe for homes with kids, babies, multiple pets, or anyone with sensitivities.

Not at all.

Unlike Trazadone, Gabapentin, or other anxiety medications that sedate dogs, Pandore works with your dog's natural biology. The pheromones don't alter brain chemistry—they simply signal "safety" the same way a mother dog does for her puppies.

Your dog stays alert, playful, energetic, and completely themselves. They're just calmer, more confident, and less reactive.

One Pandore diffuser covers up to 70 square metres (approximately 750 square feet).

For most homes, placing one diffuser in the main living area where your dog spends most time works perfectly. For larger homes or multiple floors, using 2-3 diffusers ensures complete coverage.

Each refill lasts 30 days when used continuously (24/7).

The Pandore starter kit includes the diffuser unit PLUS 2 refills—that's a full 60 days (2 months) of calm right out of the box.

After the first 60 days, you'll just need to order refills on our website, or contact us through the "contact" page.

No smell whatsoever to humans. Pandore is completely odorless—no chemical scent, no perfume, nothing. The pheromones are invisible and undetectable to the human nose. Your home will smell exactly as it always does.

Only your dog's highly sensitive nose can detect the calming signals, which is exactly how it's designed to work.

Each diffuser covers up to 70 square meters (about 750 square feet), which is perfect for one main room—usually the living room, bedroom, or wherever your dog spends most of their time.

For larger homes, open-plan layouts, or multiple dogs who move between rooms, using 2-3 diffusers creates better coverage.

Many reviews mention the best results came from having diffusers in the living room, kitchen, and bedroom. The more consistent the pheromone coverage, the more consistent the calm

Pandore works alongside or as an alternative to prescription medications, depending on your dog's needs. For mild to moderate anxiety, many vets recommend trying Pandore first since it's drug-free with no side effects.

For severe clinical anxiety, some dogs benefit from using both Pandore and medication together (always consult your vet).

The advantage of Pandore is zero side effects, no prescription needed, and no concerns about long-term medication use. Many owners successfully transition off medications once Pandore takes effect.

Yes, Pandore significantly helps with noise-related anxiety. For best results with predictable events, plug in Pandore 3-5 days beforehand so pheromone levels build up.

While it may not eliminate all fear responses in severely phobic dogs, most owners report noticeably reduced panic—less shaking, hiding, or destructive behaviour.