In general, you can expect to receive your parcel within 7 to 10 business days in the UK.

When you place your order, you'll also receive a tracking number so you can follow your delivery in real time on our website!

Most owners notice subtle changes within the first 2-3 days (less hypervigilance, slightly more relaxed behavior).

The significant breakthrough usually happens around week 2-3

By 30 days, 87% of dogs show dramatic improvement. Every dog is different, but consistency is key—keep it plugged in 24/7 for best results.

Absolutely not. Pandore uses natural pheromones that work with your dog's biology—not against it. There's no sedation, no "knocked out" feeling. Dogs remain fully alert, playful, and themselves. They're just... calmer. Balanced. As one customer said: "She's not 'high' or 'sleepy'—she's just HERSELF, but peaceful."

Absolutely. Pandore is 100% safe for all pets and humans.

Here's why: The pheromones are species-specific. Only dogs can detect the Dog Appeasing Pheromones—cats, rabbits, birds, and other animals can't smell them at all (and neither can humans).

Plus, pheromones aren't drugs or chemicals. They're natural signaling molecules that dogs produce anyway. We're just supplementing what's already part of their biological communication system.

Thousands of multi-pet households use Pandore with zero issues.

Absolutely. Only dogs can detect these pheromones – humans, cats, and other animals are completely unaffected. There are no side effects, no medications, and no scents that humans can smell.

Yes—in fact, many of Pandore's success stories come from rescue dogs with severe trauma backgrounds. The maternal pheromones specifically target the deep-seated fear response that trauma creates. That said, severe cases may take slightly longer to show full results (3-4 weeks instead of 2), and some dogs benefit from using multiple diffusers in different rooms. The 30-day guarantee gives you plenty of time to see if it works for your dog's specific situation.

Each refill lasts approximately 30 days when used continuously. The Pandore starter kit includes 2 refills (60 days total), which gives you a full two months to see lasting results—significantly more value than competitor brands that only include 1 refill.

It depends on your home size and layout. One diffuser covers approximately 700 square feet. For best results:

• Small flat/apartment (under 700 sq ft): 1 diffuser is usually sufficient
• Medium home (700-1400 sq ft): 2 diffusers recommended (one in the main living area, one in the room where your dog spends the most time)
• Large home (1400+ sq ft): 3 diffusers for full coverage

Pandore is not addictive and doesn't create dependency.

It simply provides environmental calming signals that reduce stress.

If you stop using it, the pheromones dissipate within a few days and your dogs return to their baseline stress levels.

Many households continue using Pandore long-term because the peace it provides is worth maintaining.

No—and this is one of the best features.

Humans cannot smell pheromones at all. They're odorless to us. Your home won't smell like anything different.

Only dogs can detect them, and even then, it's not a "smell" in the way we think of scents. It's a chemical signal their brain processes unconsciously.

So you get all the benefits (calm dog) with none of the downsides (no strange smells, no mess, no noise).

Then you get 100% of your money back—no questions asked.

We offer a 30-day money-back guarantee because we know that statistically, 87% of customers see significant improvement. But if your dog is part of the 13% it doesn't work for, we want you to feel confident trying.

Simply contact us within 30 days, and we'll refund your purchase in full. You don't even need to return the used diffuser.

Why the guarantee matters: It means you can try Pandore with zero financial risk. The only thing you're risking is 30 days—and honestly, if your dog has suffered with separation anxiety for months or years, 30 days is nothing.